Videos
Integ IVR Reporting Solution
The Integ IVR Reporting Solution works with any Genesys URS based IVR to provide in-depth analytical reporting on the use of a business' IVR and on the behaviour of callers as they interact with the IVR. View
Excel Datamart Reporting Tool
The Integ Excel Datamart Reporting Tool is an easy to use Excel based application for querying the Genesys Datamart database. One of the key features of this product is it's report automation capabilities. View
Integ Login/Logout and Detailed Agent Report
The Genesys Agent Reporting Tool provides in depth details about agent activity otherwise not available except through Genesys Infomart. The tool provides a web based interface to report on second by second Agent activity and Login/Logout times.View
Integ Softphones
Integ Customised Softphones provide a feature rich tool for your Contact Centre agents. The softphones are customised to the unique requirements of each of our customers.View
